Shipping Policy

At Golf Sim Kit, we aim to ensure a smooth and reliable delivery experience for customers across Canada. Please review our shipping policy below for detailed information regarding order processing, shipping methods, delivery areas, and other important terms.

Processing Time

Orders will be packed and dispatched within 3 business days after payment is confirmed. All orders are subject to product availability at the time of shipping. If an item is unavailable, you will be notified by email. You may then choose to cancel your order for a full refund or select a replacement product.

Shipping Method

Orders are shipped using Canada Post or an independent courier, depending on your location. All deliveries require a full street address; we do not ship to P.O. boxes. Shipping costs are included in your order total, no extra shipping fees apply at checkout.

Delivery Areas

We deliver to addresses within Canadian territory only. Delivery timelines generally range from 2 to 7 business days, depending on your province or region. Please allow up to 7 business days for your order to arrive before contacting us regarding delivery status.

Delivery Confirmation

A confirmation email will be sent to the address provided at checkout within 24 hours of payment. Please ensure the email and address information you provide is accurate.

Delays and Liability

While we strive for timely delivery, unforeseen events such as postal delays or holidays may impact delivery times. Processing of orders placed during statutory holidays may incur additional delays. Golf Sim Kit is not liable for any loss, damage, or delays related to product delivery, nor for any indirect or consequential damages arising from delivery issues.

Order Accuracy

You are responsible for verifying that all shipping and billing information is correct when placing your order. If you notice any errors or issues that you cannot correct, please contact us promptly, and we will assist you in resolving them.

Contact & Support

If you have questions, need assistance tracking your order, or require further help regarding delivery, please contact our customer service team at [email protected].